Inn Policies
RATES:
Weekday and weekend rates are based on double occupancy and include a full breakfast. Breakfast is provided at the guest’s choice of either the White Rhino Coffee House which is located in a beautiful old Victorian house a short walk down Main Street at 414 W. Main Street (whiterhinocoffee.com), Fresh Market Coffee which is located in the old MKT train station at 501 S. Rogers Street three blocks south of the courthouse(www.getfresh.coffee) or El Mexicano Grill and Cantina which is a block east of the courthouse at 114 E.Franklin Street. Simply let the establishment know that you are a guest of The English Merchant’s Inn and they will give you a credit of up to $30 per room for your breakfast. The rate for a room is based on up to two occupants and additional persons are charged at the rate of $50 per person per night. All rates are subject to change prior to confirmed reservation. Two day minimum stay may apply during certain special events and holidays. We also have a separate Extended Stay rate plan that is room only and does not include breakfast and is available for stays of 7 nights or longer. The Extended Stay rate plan can be found on the booking engine. Additional persons under this rate plan are charged at the rate of $30 per person per night.
DEPOSITS AND CANCELLATIONS:
A deposit equivalent to 100% of the reservation total invoice is required to confirm a reservation. The deposit will be applied to the total invoice due upon arrival. Requirements may differ for certain holidays, special events or group reservations.
The deposit is fully refundable if notice is communicated in person or by phone no less than 10 days prior the scheduled arrival date.
Late cancellations(less than 10 days) are subject to the full charges for the reserved night(s) unless the room(s) can be re-booked for the same period. If we are successful in rebooking the room(s), the deposit will be refunded in full, less a $20 processing fee.
ARRIVAL & DEPARTURE TIMES:
Normal Check-in from 3:00 - 6:00 p.m. Check-out by 11:00 a.m. Arrivals and departures outside of normal hours may be available and should be arranged in advance at the time of booking. .
PAYMENT METHODS:
Cash, personal checks, Visa, MasterCard, Discover.
PARKING:
Guest parking is available on the Gibson Street side of the Inn. There is one parking space per room. If you have more than one vehicle. you may park it on the curb on Gibson Street or in the alley behind the Inn.
SMOKING & CANDLES:
Candles are not permitted and smoking is allowed outside only on the porches and grounds. A smoke remediation fee will be charged to the credit card of guests responsible for smoking inside.
CHILDREN:
Children age 12 and over are welcome and are charged as additional persons.
PETS:
Sorry, pets cannot be accommodated in the main house. Pets may be allowed in the Cottage if house trained and kenneled and disclosed at the time of booking. Please contact us to discuss.
DAMAGE OR MISSING ITEMS:
Guests are responsible for all damage to property or persons and for all items that are found missing following departure and will be charged accordingly.
